Shipping policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Do to high volumes during the holidays delays outside of our control are possible. When in doubt please contact us and we will do our best to assist in any shipping issues. 

Domestic Shipping Rates and Estimates

For simple flat rate shipping: We offer $X flat rate shipping to [list countries]. 

You can also emphasize any free shipping thresholds you offer (e.g. free shipping for orders over $75). For multiple shipping options, you can list carrier options, prices, and delivery times in a table.

Shipping option	Estimated delivery time	Price
Standard	3 to 4 business days	$6.90-$9.90 (depending on weight)
Economy	5 to 8 business days	$4.90-$29.90 (depending on weight)
Check out of $75 or more	5 to 8 business days	$Free

 

International Shipping

We offer international shipping. Shipping charges for your order will be calculated and displayed at checkout.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. White Swan Fine Pewter is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.

If you have any further questions, please don't hesitate to contact us at contact@whiteswanfinepewter.com.